Solutions built to mirror every frontline conversation

Deploy the Website, Support Resolution, Education, and Retail Shopping assistants - each delivering human-like guidance on top of the same governed knowledge, automations, and analytics.

Website Assistant

Turn traffic into qualified pipeline with human-like guidance.

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Support Resolution Assistant

Resolve more tickets autonomously and escalate with full context.

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Education Assistant

Boost completion and retention with proactive tutoring.

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Retail Shopping Assistant

Grow basket size in-store and online with catalogue-aware coaching.

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Compare our solution lineup

Every assistant shares the same governance, analytics, and safeguards. Pick the one that solves today’s pain, then expand across departments.

Website Assistant

Challenge it solves

Customers expect human interactions that anticipate their needs instead of navigating rigid site menus that may never answer their question.

How it works

Smart website assistant that understands your content, intent, and policies before recommending the next step.
Speaks in persona-specific voices and syncs every interaction back to your CRM without manual effort.

Best suited for

Niche B2B and B2C businesses that sell a curated range of products.

Why customers choose it

Lifts conversion rates by escorting visitors to the right proof, pricing, or offer.
Frees phone and email teams from repeat qualification calls.
Surfaces first-party intent analytics so you know what buyers actually want.
Learns from every conversation while staying inside your guardrails.

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Support Resolution Assistant

Challenge it solves

Customers expect immediate fixes, whether they reach you during business hours or overnight.

How it works

Knowledgeable agent stocked with current diagnostics, troubleshooting trees, and historical fixes.
Collects device logs, environment details, and repro steps before a human ever joins the thread.

Best suited for

Technical support organisations across tiers 1-3.

Why customers choose it

Boosts satisfaction scores with grounded, step-by-step resolutions.
Reduces unnecessary hardware swaps by validating issues before replacement.
Cuts staffing costs by deflecting repetitive tickets and enriching escalations.

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Education Assistant

Challenge it solves

Learners and staff want effortless support that adapts to their pace and programme requirements.

How it works

Proactive assistant that follows your education swimlane, nudging learners and supporting faculty with syllabus-backed answers.
Delivers persona-aware reminders for students, caregivers, and administrators in their preferred tone and language.

Best suited for

Business education and mandatory training initiatives.
On-demand and continuing education providers.

Why customers choose it

Raises completion rates on mandatory courses.
Keeps people engaged with timely prompts and contextual explainers.
Adapts content to each learner’s pace with optional retraining schedules.
Feels like a trusted mentor thanks to persona presets tuned to your audience.

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Retail Shopping Assistant

Challenge it solves

Shoppers expect on-the-spot answers without waiting for floor associates or standing in queues.

How it works

Always-on assistant delivered via kiosks, handhelds, or embedded chat that knows your entire catalogue and promotions.
Adds items to baskets, initiates checkout or delivery, and escalates high-consideration purchases to humans with context.

Best suited for

Showrooms and specialty retailers with high-consideration products.
DIY and tool shops serving at-home projects.
Grocers and food markets introducing guided discovery aisles.

Why customers choose it

Drives higher conversion and upsell rates across channels.
Frees associates for premium consultations while the assistant handles repeat questions.
Educates shoppers on product specs, availability, and fulfilment paths instantly.
Feeds merchandising and marketing teams with real-time intent data.

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Contact

Let’s make your agents live

Share your goals, connect a dataset, or request a guided pilot. A member of the Waybeam team will respond within one business day.

Need something specific?

• Pilot scope, pricing, or legal review
• Product and security deep dives
• Help rolling out to sales, support, or operations

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Prefer email? Reach us at contact@waybeam.ai.