Security and privacy by design

Waybeam keeps customer data in your control with enterprise-grade encryption, retention policies, role-based access, and auditable guardrails across every channel.

Controls you can configure

Every workspace ships with guardrails that operations, compliance, and security teams can tune without shipping code.

Data retention & residency

Choose regional hosting in the EU, US, or AU. Retention policies are configurable by workspace so you can purge sensitive conversations on your schedule.

Encryption everywhere

TLS 1.2+ for data in transit and AES-256 at rest. Secrets, connectors, and credentials are stored with envelope encryption.

Role-based access & audit logs

Granular roles keep engineers, operators, and vendors in the right lanes. Every change to prompts, knowledge sources, or automations is logged for review.

Redaction & safe responses

Built-in PII detection, regex redaction, and fallback messaging ensure off-limits topics hand off to humans without exposing data.

Security and Privacy

Built with a privacy‑first approach to meet enterprise standards.

01

Your Data Stays Yours

Content stays under your control. No training of public models; on‑prem/private cloud available.

02

Encryption & Compliance

Encrypted in transit and at rest. Designed for GDPR and enterprise compliance checklists.

03

User Privacy Controls

PII detection and redaction options. Configure policies to avoid or mask sensitive data.

04

Moderation & Safeguards

Built‑in moderation and guardrails. Disable disallowed topics; escalate when appropriate.