WWaybeam
Industries

Tailor each assistant to your industry’s reality

Whether you run showrooms, campuses, field service teams, or public services, Waybeam aligns to your terminology, safeguards, and workflows without starting from scratch.

See how Waybeam could transform processes in your industry

Explore how teams in retail, construction, healthcare, education, public services, and SaaS deploy Waybeam for faster answers, richer insights, and fully compliant automation.

Construction

Keep crews, clients, and partners aligned with real-time answers

Waybeam centralizes project knowledge so field teams and clients can get reliable updates without waiting on phone calls.

Core challenge: Project managers juggle RFIs, safety updates, and schedule changes across dozens of stakeholders.

Where teams focus

  • Role-aware permissions so subcontractors only see relevant scopes
  • Escalations when schedule variances exceed thresholds
  • Audit trails for every document the agent surfaces

Questions agents answer daily

  • “What’s the latest schedule for the Elm Street project?”
  • “Which subcontractor is assigned to electrical on Phase 2?”
  • “Can I download the safety checklist for tomorrow’s site walk?”

Grounding sources

  • Project management tools (Procore, Autodesk Build)
  • Safety manuals and compliance docs
  • Contract scopes, RFIs, and change orders

Recommended Waybeam agents

Education

Deliver helpful guidance to students and staff in seconds

Turn your knowledge base into a conversational assistant that keeps everyone on track across semesters.

Core challenge: Learners and faculty rely on scattered portals for policies, deadlines, and campus services.

Where teams focus

  • Audience-based responses for students, faculty, or parents
  • Escalation for wellbeing or academic risk signals
  • Redaction of sensitive student identifiers

Questions agents answer daily

  • “How do I submit financial aid paperwork after the deadline?”
  • “Where can adjuncts find onboarding resources?”
  • “Which labs are open late this week?”

Grounding sources

  • Student handbooks and policy PDFs
  • Learning management system announcements
  • Departmental FAQs and knowledge bases

Recommended Waybeam agents

Retail & E-commerce

Guide shoppers and reduce support burden across every channel

Use Waybeam to blend product discovery, personalised recommendations, and service workflows in one agent.

Core challenge: Customers expect instant answers about inventory, orders, and policies - especially during peak seasons.

Where teams focus

  • Fallbacks when inventory is low or unknown
  • Dynamic CTAs that surface targeted offers
  • Controls that prevent sharing restricted discount codes

Questions agents answer daily

  • “Do you have the Aurora jacket in size medium near me?”
  • “How do I exchange an item bought during the holiday sale?”
  • “Which bundle works best for first-time customers?”

Grounding sources

  • Product catalogs and inventory feeds
  • Order management systems and return policies
  • Promotional calendars and merchandising guidelines

Recommended Waybeam agents

Government

Provide transparent answers while maintaining compliance

Waybeam delivers accurate guidance sourced from official documentation while tracking every interaction for accountability.

Core challenge: Constituents struggle to navigate services, forms, and eligibility requirements across agencies.

Where teams focus

  • Version control tied to approved public records
  • Escalation workflows for high-sensitivity requests
  • Accessibility-focused responses with plain-language mode

Questions agents answer daily

  • “How do I apply for small business grants in my county?”
  • “What documents do I need for the housing assistance appointment?”
  • “Where can I report a road maintenance issue?”

Grounding sources

  • Service directories and eligibility matrices
  • Forms, instructions, and compliance checklists
  • Meeting minutes and public notices

Recommended Waybeam agents

Healthcare

Empower patients and staff with clear, compliant guidance

Waybeam keeps clinicians and patients aligned with verified instructions, escalation paths, and policy-aware responses.

Core challenge: Care teams field repetitive questions about scheduling, benefits, and care instructions while protecting PHI.

Where teams focus

  • PHI redaction and secure session handling
  • Escalation to triage nurses for clinical questions
  • Content freshness alerts for medical guidance

Questions agents answer daily

  • “How do I prepare for my outpatient procedure next week?”
  • “Which physicians are in-network for my plan?”
  • “Where should I upload post-visit documents?”

Grounding sources

  • Care pathways and discharge instructions
  • Insurance plan summaries and network directories
  • Patient education libraries and portal FAQs

Recommended Waybeam agents

SaaS

Scale onboarding and support with product-aware automation

Deliver product expertise 24/7 with agents that understand configurations, release notes, and customer goals.

Core challenge: Customer success and support teams balance onboarding, adoption, and troubleshooting across fast product releases.

Where teams focus

  • Confidence thresholds before sharing roadmap items
  • Logging every configuration change or automation trigger
  • Auto-routing strategic accounts to human CSMs

Questions agents answer daily

  • “How do I connect Waybeam to our identity provider?”
  • “What changed in the March release for analytics dashboards?”
  • “Which plan unlocks advanced automation?”

Grounding sources

  • API docs and implementation guides
  • Release notes and product roadmap updates
  • Onboarding playbooks and success plans

Recommended Waybeam agents

Contact

Let’s make your agents live

Share your goals, connect a dataset, or request a guided pilot. A member of the Waybeam team will respond within one business day.

Need something specific?

  • • Pilot scope, pricing, or legal review
  • • Product and security deep dives
  • • Help rolling out to sales, support, or operations
Start a pilotView contact options

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