Always-on AI agents that sell, support, and stay on message
Waybeam keeps conversations moving 24/7 with AI agents grounded in your knowledge. Launch in days on our Growth plan, customise each agent's persona, and deliver natural conversations in the languages your customers speak.
Solutions
Razor-focused AI agents for frontline teams
Launch specialised AI assistants for sales, support, education, and commerce. You control the action in every solution.
Website Assistant
Turn traffic into qualified pipeline
- Guide buyers to the right offer
- Resolve doubts with product and policy knowledge
Support Resolution Assistant
Resolve more tickets autonomously
- Troubleshoot with diagnostics and policy-aware workflows
- Escalate with complete context for engineers
Education Assistant
Boost completion and retention
- Persona-tuned tutoring and reminders
- Complete training with confidence
Retail Shopping Assistant
In-store and online personal concierge to grow basket
- In-store personal AI assistant driving awareness and upsell
- Increase ticket size with higher upsell rate
How it works
Three steps to launch a trustworthy agent
Skip custom builds. Waybeam brings your knowledge, guardrails, and automations together so you can launch in days and keep learning from every conversation.
Connect your documents
Sync knowledge bases, PDFs, slides, and ticket history so the agent cites trusted sources from day one.
Configure the agent
Set tone of voice, confidence thresholds, escalation paths, and handoff rules without writing code.
Ship and learn
Embed on your site, Slack, or Teams, then monitor analytics to keep improving resolution and conversions.
Why teams choose Waybeam
Proven impact across sales and support
Recent benchmarks from G2’s 2025 chatbot report highlight how AI agents generate higher-quality leads, keep customers moving without queueing, and accelerate resolution times.
Why teams trust Waybeam
One platform that serves sales, support, education, and retail - grounded answers, automated workflows, and enterprise controls in a single package.
Built for trust
We combine retrieval accuracy, persona controls, automation, and enterprise guardrails into one frontline-ready platform. No separate tools to stitch together.
What customers notice first
- Consistent answers with citations and safe fallbacks.
- Clear impact metrics shared with sales, support, and ops.
- Grounded answers you can audit
- Retrieval-augmented responses cite approved sources and hand off gracefully whenever confidence dips.
- Human-level guidance, no heavy lift
- Persona presets tune tone, guardrails, and multilingual delivery so every audience feels understood from day one.
- Automation when it matters
- Secure API hooks log tickets, capture pipeline, and trigger fulfilment workflows with governance baked in.
- Proof in the numbers
- Dashboards surface conversion lift, deflection, and CSAT trends so teams iterate fast.
- Designed for frontline realities
- Built for high-volume sites, showrooms, support desks, and training teams without reinventing workflows.
- Enterprise trust & control
- SSO, audit logs, redaction, and residency options keep legal, security, and compliance aligned.
Security
Guardrails built for compliance teams
Enterprise-grade controls are built in - from encryption and data retention to redaction and role-based access. Waybeam never stores personal data; we operate only on anonymised records you provide and give compliance teams full audit logs on day one without slowing innovation.
Learn more about securityGet started
See Waybeam in action with your own content
Partner with our team on an optional pilot, connect a few documents, and measure impact before you launch the Growth plan. Prefer a guided tour? Book time with us.
FAQ
Quick answers before you dive deeper
Three of the most common questions teams ask when evaluating Waybeam. Explore the full FAQ to go deeper.
How does Waybeam keep answers grounded in our content?
We ingest your approved sources and cite them in every response. Confidence thresholds ensure the agent only answers when evidence is strong, otherwise it escalates to your team. See more in the FAQ.
Can we upload documents or sync existing knowledge bases?
Yes. Upload PDFs, Word docs, spreadsheets, or connect Confluence, Zendesk, and SharePoint. Scheduled refreshes keep every answer current. Learn more in the how-it-works guide.
What security controls are included?
Waybeam provides encryption in transit and at rest, role-based access, redaction, and full audit logs. Explore the details in our security and privacy overview.
Contact
Let’s make your agents live
Share your goals, connect a dataset, or request a guided pilot. A member of the Waybeam team will respond within one business day.
Need something specific?
- • Pilot scope, pricing, or legal review
- • Product and security deep dives
- • Help rolling out to sales, support, or operations
Prefer email? Reach us at contact@waybeam.ai.